We’re always looking for new talent

We are looking for a social media and organisation enthusiast to join our social and content team for 12 months maternity cover. If your screen time is high, you love getting the perfect shot, crafting the right caption and can appreciate a colour-coded spreadsheet, this could be the perfect role for you.

The Agency TPA is the largest full-service marketing and digital agency in the Channel Islands. We work with a broad range of clients from airlines and banks, to charities and escape rooms, so no day is ever the same.

We are also a member of the IPA (Institute of Practitioners in Advertising), and encourage our team to keep developing their skills through courses, reading and getting out to try new projects.

The role You will be a part of the team responsible for creating and managing social media content and long-form written content for the agency’s clients. Our role is to create engaging, educational and entertaining content for clients, maintaining brand voice and messaging as outlined in their social media strategies to support wider campaigns and planning.

Working alongside our Social & Content Manager, you will help create and develop platform-specific content, both in-platform and with the creative team, as well as manage social channels and advise on social media responses for clients where needed. You will also support with reporting, blog writing and digital copywriting in order to maintain consistency across client channels.

As a part of the social and content team, you’ll keep up-to-date with all the latest digital technologies and social media trends. You should have a passion for creating great content, excellent teamwork and communication skills and be able to express client messaging in a creative and engaging way.

Responsibilities

• Create and manage client social media content calendars and platforms
• Create short-form content using native features in-app for clients (e.g. Reels, TikTok, Stories etc)
• Create long-form content such as articles, blogs, email & web copy for clients
• Work with account managers and wider social & content team to ensure output consistency with client content
• Upload and schedule client social, email & web content into relevant platforms
• Carry out research tasks for the wider social and content team
• Support on reporting on content and campaign performance
• Keep up-to-date with platform changes and social trends
• Support on live social media on occasional ad hoc client events outside of hours - think Literary Festival, Pride, Liberation Day events etc.

Skills & Personality

• Personable, with excellent communication skills both verbal and written
• Organised, with the ability to work across multiple clients’ social accounts, voices and deadlines
• Excellent attention to detail
• Passionate about online content and presenting messages in authentic and innovative ways
• Eagerness to learn and develop as part of a busy team
• Willingness to be in our content if needed
• Demonstrated use of social media platforms and online content creation (both long and short form copy & social video ideal)
• Demonstrated understanding of social media platforms, their unique audiences and how to use them to maximise impact for clients
• An interest in wider marketing and digital communication

Why TPA?

• TPA is the largest creative agency in the Channel Islands with on-going training and career development opportunities
• Creative, friendly & lively office environment
• Flexible working
• Involvement with the local community through both charity client work and TPA sponsorships
• Strong working connections with the local creative community
• Gain insight into clients across industries, scales and geographies
• Work closely with and learn from other teams across web, print, video, designers and more
• Annual bonus scheme
• Regular socials - we promise we’re a friendly bunch!

We are looking for an ambitious and commercially minded person to join our client services team.

The agency

TPA is the largest full-service marketing and digital agency in the Channel Islands. We work with a broad range of clients, from airlines and banks, to charities and escape rooms, so no day is ever the same.

TPA is a member of the IPA (Institute of Practitioners in Advertising), and we encourage our team to complete their courses to help develop their skills and grow their careers with us.

The role You will lead a set of key client accounts within the agency ensuring that they are profitable and growing. You’ll take responsibility for the delivery of quality creative work that meets the client’s needs and addresses their business problems. You’ll be a champion of the agency's work and have the ability to lead and inspire others inside and outside the agency. You’ll regularly be involved with pitches for new business, and be expected to approach these with both a creative and commercial mindset.

Responsibilities

• Leading client accounts within the agency, with overall responsibility for developing the client agency relationship.
• Working with the strategy team to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way.
• Presenting and selling this effectively to clients.
• Ensuring the profitability and growth of client accounts.
• Identifying, developing and converting new business opportunities with existing and future agency clients.
• Negotiating contracts and fees with Clients and client procurement personnel.
• Managing the work, performance and professional development of team members, for example their appraisal and making sure that the agreed actions from this review are carried out by the appraiser and the agency.
• Leading and inspiring those outside of the core team, including creative teams and those in other agencies working on the same account.
• Reporting key financial and team data to the agency’s senior leadership.
• Maintaining a detailed awareness of relevant market trends affecting your accounts, and developments in the wider advertising and communications industry.
• Updating agency systems such as Google Drive and maintaining up to date client account information.
• Preparing materials for pitches and attending these meetings.

Why TPA?

• The largest creative agency in the Channel Islands with on-going training and career development opportunities
• Annual bonus scheme
• Creative & lively office environment
• Flexible working
• Involvement with the local community through both charity client work and TPA sponsorships
• Strong working connections with the local creative community
• Gain insight into clients across industries, scales and geographies
• Work closely with and learn from other teams across web, print, video, designers and more.
• Health insurance
• Regular socials